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We’re a dynamic, innovative and passionate team with a decade of hot-air-ballooning experience, working very hard to fly right. We have an eye for detail and a can-do attitude backed by more than 10 years of experience delivering excellent hot-air-balloon flight service.

The Most Innovative

balloon professionals, at your service.

General Director

Yiğit’s understanding of business is predicated upon the belief that alike happiness, success is the result of collective effort. He designs and builds Urgup Balloons’ principal strategies with a great emphasis on the company’s values, and leads the team effectively to turn these strategies into reality. He ensures safety and meritocracy remain the core values of Urgup Balloons.

Yigit joined Urgup Balloons in October 2018 as Sales & Marketing Director with the task to lead the digital transformation and corporate rebranding of the company, then was appointed as General Director in 2019. He made Urgup Balloons the first operator in the industry whose website is equipped with the advanced booking technology.

Yiğit holds bachelor’s and master’s degrees in the fields of economics and management from world-renowned top tier universities, Istanbul University and the University of Manchester

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Tenure at

5 years

Chief Financial Officer

Ali is responsible for overseeing Urgup Balloons’ financial traffic, management of financial risks, record-keeping, and financial reporting. He ensures the company financially fulfils its goals.

He has a degree in Business Administration from Istanbul University. After his graduation, he worked as an accountant in a small firm in Istanbul for two years. Then he worked as an accountant and financial manager in a multinational company for ten years.

For the last six years, he has been working as a chief financial consultant for Urgup Balloons. He has also been teaching financial accounting and financial management courses in various universities as a part-time lecturer.

While not dealing with numbers, he participates in volunteer organisations.

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Tenure at

6 years

Customer Specialist

Oğulcan is the youngest member of our team and boasts 5 years of experience in Customer Service. His professionalism enhances our communication with our valued customers. He assists customers in navigating our website, updating their reservations, changing their preferences, and even occasionally waking them up with a friendly call to ensure they don't miss their balloon flights.

With a portfolio of over 10,000 customer interactions and a satisfaction rate exceeding 90%, Oğulcan can be considered a rising star in Customer Service as a Specialist. His background in Industrial Engineering further adds value to his work, as it enables him to contribute to the planning of flights, logistics, and reservations.


On his days off, Oğulcan can be found at home, watching the sunset and sipping coffee on the terrace, with soothing music playing in the background. He remains reachable 24/7 on his phone, demonstrating his unwavering commitment to our customers.

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Tenure at

2 years

Director of Operations

Hasan has been working in the hot air balloon business for over a decade. He is an expert in transport planning and customer service. His superior memorization skills and multitasking abilities make Urgup Balloons the most punctual firm in the Cappadocia. During his tenure at Urgup Balloons, he has organised more than 8,000 air balloon flight operations, and served approximately 150,000 customers.


He has also organised the flights of many celebrities, politicians and influencers. His responsibilities include optimising route plans, anticipating pick-up/drop-off times, coordinating chauffeurs and service personnel. He is also responsible for maintaining the equipment and keeping the balloons in good condition.


Hasan’s work has made him a well-known and respected figure in the Cappadocia region. He is known for his dedication to his work and his commitment to providing the best possible service to his customers.

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Tenure at

3 years

Deputy Director of Operations

Emre has been with Urgup Balloons for nearly five years, bringing a decade of operations experience to Urgup Balloons. He simply oversees the implementation of all business strategies and ensures everything runs accordingly with the company’s code of conduct and principles. 


Previously, he was the operations director of one of Cappadocia’s finest boutique hotels, Gülkonakları Hotel. Emre is highly skilled in all aspects of operations management. He has a keen eye for detail and is always looking for ways to improve efficiency and effectiveness.  His experience and expertise have been invaluable to Urgup Balloons. He has helped the company grow and expand its operations while maintaining a high level of quality and customer service.


In his free time, Emre enjoys snowboarding and biking. He is also an avid reader and enjoys spending time with his family and friends.

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Tenure at

4 years

Deputy Accountant

Ferdi has been with Urgup Balloons since 2014. He holds a bachelor’s degree in accounting. His responsibilities include processing refunds, preparing VAT returns, issuing invoices, and approving expenses. 


Since balloon flight cancellations can happen frequently in per year, an accountant working at a balloon firm must act hastily when processing refunds. Backed by his agile mind and meticulous personality, he ensures your refund returns to your credit card safely. 


When not dealing with numbers and pushing the limits of accounting programs, he can be found watching Game Of Thrones over and over again.


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Tenure at

9 years